Challenge
When this employment services firm began its partnership with CodeFi, they were looking to eliminate their dependence on in-house IT personnel. They also wanted a reliable infrastructure that would allow them to consolidate the time and resources spent on managing their data, as well as a scalable, cost-effective data protection plan.
Solution
The organization enlisted CodeFi’ Confidence Plus Managed Network Services to provide a reliable, long-term solution to their needs. CodeFi built the company a hosted virtual infrastructure, and assumed the management and maintenance of their systems and end points. With server and desktop conditions continuously monitored and updated by CodeFi, along with 24×7 help desk support, the organization comfortably relies on CodeFi for all of their technical needs and concerns.
Technically speaking
CodeFi removed the company’s on-site server and implemented a multi-user aware, session-specific Citrix environment. The new solution supports individual optimization and employs communication redundancy by applying multiple providers and SONET Technology. The solution is powered by an APC Symmetra UPS and backed up by a diesel generator. Additionally, a Leibert cooling system provides dependable climate control to the hardware. To improve reliability and security, CodeFi uses its proprietary independent numbering system to assign IP addresses. Electronic monitoring and alerting systems constantly inspect the environmental conditions, power settings, and server strength 24 hours a day, 7 days a week, to ensure ultimate reliability and performance.
Results
The client’s hosted virtual infrastructure, along with CodeFi’ Confidence Plus managed network services, have allowed them to save on IT support and feel confident in the reliability and security of their data. With their systems off-site, the company’s information is not only safe, but also accessible from wherever they choose to operate. This was especially helpful when the client relocated offices in 2019 and CodeFi’ managed network services allowed for a simple data conversion process enabling them to resume business operations quickly, smoothly and securely following their move. Today, the organization continues to rely on CodeFi’ services to manage their information systems and provide proactive management and maintenance.
